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Buhler Sortex Ltd

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Buhler Sortex is a world leader in the innovation and delivery of sorting solutions to the global food and non-food processing industries. We design, manufacture and supply optical sorting machines to over 140 countries throughout the world. The optical sorters are used to detect and remove unwanted and blemished material from products such as rice, coffee, nuts, seeds, plastics, vegetables, etc. We have created a low volume, high value, high technology assembly operation, utilising modern manufacturing techniques. Importantly, Buhler Sortex have been awarded six Queens Awards for Enterprise, the most recent was for International Trade in 2011.

Visit in 60 seconds

Customer Care … After sales service … Lean Manufacturing … Single piece flow … Shadow Boards for Tools … Kanban … Kaizen Events … OEE … Visual Management … Process Flow … Five S (5S) … Waste reduction … Organisational structure … Teamworking … Communications … Culture change

Topics covered by Buhler Sortex Ltd


Customer Service

The pre-sales and after-sales performance of Buhler Sortex is delivered through its extensive global sales and service organisation that consists of skilled personnel, state-of-the-art systems (CRM software, remote machine monitoring technologies) and efficient business processes. It uses customer support and service to differentiate itself from the competition.

Environmental Management

Buhler Sortex is committed to environmental compliance, prevention of pollution and continuous improvement. Our commitment is formalised in an Environmental Management System (EMS), accredited to the international ISO 14001:2004 standard. We will describe why we are committed, our approach to implementation of the EMS, and the benefits for Buhler Sortex and the environment in which we operate.

Lean Manufacturing

Buhler Sortex builds machines on a production line which operates to a Takt. More than 10 major product types with an extensive range of options are built, tested, packed and dispatched in an integrated, single piece flow system. Lean Techniques such as shadow boards for tools, the supply of materials using Kanbans, the grouping of material requirements into kits and the involvement of staff in sustained and continuous improvement are employed. Visual Management is used in the whole supply chain from product enquiry through to product ordering, manufacture and dispatch, providing all functional areas with a consistent information base. Visual Management is also used to track progress against plan, and identify and action variances. The major drive for Lean Manufacturing is the reduction in throughput times for the factory, where 50% improvement has already been achieved. There is also an emphasis on high standards on 5S.

Information

Buhler Sortex Ltd dates
Visit dateVisit TopicsVisit Location
Tue, 15th Oct 2013 - Customer Service
- Environmental Management
- Lean Manufacturing
London
Testimonials about Buhler Sortex Ltd
“As my first such visit, I was very impressed with the hosts presentations, their objectives, goals and achievements.”
“Well organised and very professional.”
“Very impressed on all levels – a good company to demonstrate good business practices.”
“Knowledgeable presenters, clear messages, positive.”
“Very well presented.”
Very knowledgeable and very good visual management.
“Very useful visit providing a great insight on lean manufacturing and the ability to see where we are aiming for.”
It was an excellent opportunity to get an excellent exposure to the manufacturing process of a lead organisation in their field. Also, the ideas being incorporated by HR to harmonise and give a sense of value to the workers is excellent.
Very open and honest.
Everything on the floor was very visual and clear to see what needed to get done.
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